1. Information We Collect

We collect information you provide directly, including name, email, phone number, and responses to conversation prompts. We also collect usage data and technical information about how you interact with our platform.

2. How We Use Your Information

We use your information to provide our services, analyze and improve our platform, communicate with you, and comply with legal obligations. For SMS communications specifically, we use phone numbers solely to facilitate conversations and will never share them with third parties without consent.

3. SMS Communications

When you opt-in to receive SMS messages from Saachi, we collect and store your phone number. Messages are sent on behalf of our organizational partners to facilitate feedback collection. You can opt-out at any time by replying STOP. Standard message and data rates may apply.

4. Information Sharing

We share information with organizational partners who engage you through our platform, service providers who help us operate our business, and when required by law. We never sell your personal information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can opt-out of communications at any time. Contact us to exercise these rights.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

8. Contact Us

For privacy questions, contact us at hello@trysaachi.com or 1-855-552-5292.