Program Name & Description
Program Name: Saachi Conversational Feedback Pilot
Saachi LLC is running a pilot through Spring 2025 to test whether conversational SMS is a better way to capture parent perspectives on education than traditional surveys. We send interactive text messages to parents and families to gather feedback about their experiences with their children's schools. We measure response rates, completion rates, and insight depth to validate this approach.
Important: This is not a marketing or promotional messaging service. Messages are sent solely to collect feedback and facilitate two-way conversations for research purposes. Messages do not contain advertisements, sales offers, or promotional content.
How Saachi Works
When you receive SMS messages from Saachi, you are participating in our pilot program. Here's how this works:
- Saachi collects parent feedback about schools to test whether conversational SMS unlocks better insights than surveys
- Your feedback helps us measure response rates, completion rates, and the depth of insights gathered
- If validated, this approach could change how parent voices are heard in education
Each message will identify Saachi as the sender.
AI Technology Disclosure: Messages are generated using AI technology to enable natural conversation and ask relevant follow-up questions based on your responses.
Opt-In & Consent Requirements
By providing your phone number and opting in, you consent to receive SMS feedback messages from Saachi LLC. You may opt in through:
- Web form: Completing the sign-up form at trysaachi.com/sms_optin.html
- SMS keyword: Texting JOIN or START to our number after learning about our feedback program
Your participation is voluntary and you can opt out at any time.
Message Frequency
Message frequency varies depending on the conversation and your responses. A typical feedback conversation may involve 2-5 messages. You may receive feedback requests periodically.
How to Opt Out
You can stop receiving survey messages at any time by replying STOP to any message. You will receive one final confirmation message and no further messages will be sent unless you opt in again.
Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT
Help & Support
For help or questions about this SMS program:
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan. Contact your carrier for details about your plan's messaging rates.
Supported Carriers
Our SMS service works with all major U.S. carriers including AT&T, T-Mobile, Verizon, and other supported carriers.
Sample Messages
Here are examples of the types of feedback messages you may receive:
Feedback Request:
"Hi! This is Saachi. We're testing whether conversations capture parent perspectives better than surveys. On a scale of 1-5, how satisfied are you with your child's school? Reply with a number. STOP to opt out."
Follow-up Question:
"Thanks for sharing! What's one thing that would improve your child's school experience? Your feedback helps us understand if this conversational approach works."
Conversation Completion:
"Thank you! Your participation helps us test whether conversational feedback is more effective than traditional surveys. We appreciate your voice. Reply STOP to unsubscribe."
Opt-In Confirmation:
"Saachi: You're signed up for our pilot testing conversational feedback about schools. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
Opt-Out Confirmation:
"Saachi: You've been unsubscribed and will no longer receive pilot messages. Reply START to re-subscribe. Contact
hello@trysaachi.com with questions."
Help Response:
"Saachi: We're testing conversational feedback about schools. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe. Contact
hello@trysaachi.com or 1-855-552-5292 for support."
Privacy & Data Handling
We take your privacy seriously:
- Your phone number is used only to deliver pilot messages and will not be shared with third parties for marketing or promotional purposes
- Feedback is used to measure response rates, completion rates, and insight depth
- We do not sell or rent your personal information
- Mobile opt-in data and consent will not be shared with any third parties for marketing purposes
- For complete details, see our Privacy Policy
Compliance
Saachi complies with the Telephone Consumer Protection Act (TCPA) and follows guidelines from the Cellular Telecommunications Industry Association (CTIA) for messaging best practices.
Contact Information
Business Name: Saachi LLC
Email: hello@trysaachi.com
Phone: 1-855-552-5292
Location: California
Website: trysaachi.com